Introduction

In an era of unprecedented medical advancement access to health care is of utmost importance. Navigating the complex healthcare system in the United States can be a daunting  and overwhelming task for most individuals. This can lead to poor patient outcomes and fear of the healthcare system as a whole. This is where patient advocacy can improve or even save countless lives.

Welcome to MO141, please take the time to reflect on many of issues you will encounter in the patient stories included and think about your own life, have you ever had an issue with health insurance, billing, or feeling heard? Many patients suffer through this on a daily basis.

As you delve into this course you will learn areas even you can improve. And ways to help the patients you will encounter throughout your career.